Geenet will be discontinuing its mobile services effective 31 December 2025.
Transition to M1 Maxx
To ensure uninterrupted service, Geenet has partnered with M1 Maxx to seamlessly continue providing mobile services to our customers. As part of this transition, M1 Maxx is offering an additional 50GB with every top-up for up to 12 months. It is possible that the Maxx plan is 5G enabled.
Starting 6 November 2025, all active Geenet mobile lines (unless you have chosen to opt out before the stated deadline) will be automatically migrated to M1 Maxx without any service disruption. You may continue using your existing SIM card, and your plan validity will be maintained—with enhanced benefits compared to your most recent Geenet plan.
For customers who do not wish for Geenet to disclose your personal data to M1 or do not accept M1’s terms and conditions, you can opt out of this migration to M1 Maxx by 31st October 2025. However, you will be required to do a SIM card exchange at Geenet office in person with your ID that you have used during your initial registration at the following address:
▪ Address: 39 Woodlands Close, Mega@Woodlands, #08-11, Singapore 737856
▪ Operating hours: 9.30am to 5pm (weekdays), 1pm to 7pm (weekends) (excluding any PH)
▪ Important Notice: You are required to change your SIM card at Geenet office if you do not wish to move from the Geenet to Maxx plans
For customer who have opted out of the migration to M1 Maxx and changed your SIM card at the Geenet office, Geenet will continue to provide mobile service until 31st December 2025. During this period, you may port your mobile number to another operator at any time, as long as your line remains active. The last day to renew your Geenet plan is 30th November
Is M1 consolidating all it’s MVNO under M1 Maxx before the merger deal ? Which MVNO will end if’s service next? Post your comments here