Enhanced M1 Remit with MyInfo, for a fully digital remittance experience

·         Easy and secure in-app online verification process through MyInfo authenticated by SingPass

·         End-to-end digital money remittance, from account registration to remittance payment

·         10 remittance destinations with more than 40,000 cash out points

·         Service now available to both M1 and non-M1 mobile customers


SINGAPORE, 17 May 2018
– M1 Limited (M1) today announced an enhanced digital mobile remittance service, M1 Remit which is now integrated with MyInfo to enable a seamless end-to-end account registration experience. Vietnam is a newly added remittance destination, raising the number of remittance destinations to ten, including Bangladesh, India, Indonesia, Malaysia, Myanmar, Pakistan, Philippines, Sri Lanka and Thailand.


M1 Remit is the first mobile remittance service provider to use MyInfo, a trusted authentication solution that offers greater online security, privacy and improved user experience. MyInfo is a government digital service for SingPass users to manage the use of their personal data when transacting online with participating government agencies and commercial entities. It helps businesses enable seamless and convenient electronic-Know Your Customer (e-KYC)1  in their digital solutions with customers’ consent.


Customers can look forward to a fully digital remittance experience, from sign-up right down to remitting and making payments. With MyInfo, users can easily perform instant account registration and verification using the M1 Remit mobile app anytime, anywhere, and thereafter transact their remittance. Users can complete their remittance transaction simply by making their payment through the same mobile app at their convenience.


M1 Remit is now open to both M1 and non-M1 mobile customers in Singapore. Any registered customer can conveniently remit to their loved ones at any of the ten destinations. Recipients will be able to cash out as quickly as within an hour of the transaction from over 40,260 cash agents and 729 banks in the destination countries.


“We are delighted to be the first mobile remittance service provider to offer an end-to-end digital money remittance experience with the introduction of the MyInfo within our mobile app,” said Mr Alex Tan, Chief Innovation Officer, M1. “The enhanced M1 Remit service will enable even more customers to enjoy greater convenience in digital transactions.”


M1 Remit is available to iOS and Android users. For more information, please visit www.m1remit.com.sg.


M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg.

1 Electronic-Know your customer (‘e-KYC’) is the process of a business identifying and verifying the identity of its clients electronically. e-KYC is an approved process by Money Authority of Singapore (MAS) as an alternative to face-to-face verification.


Annex A: M1 Remit destinations

Country Remittance Method Participating Banks / Partners Pick-Up Points
Bangladesh Account Credit All Bangladesh banks nationwide 56 banks
Cash Pickup Banks: Brac Bank, Islami Bank, Bank Asia, Agrani Bank, Janata Bank, Dutch-Bangla Bank, Bangladesh Krishi Bank, Pubali Bank, Sonali Bank, NCC Bank, Uttara Bank, Rupali Bank, The City Bank


NGO / MFI / Development Banks: BURO, JAGORANI, RRF, GUK. DESHA, CDIP, TMSS, Ansar VDP Unnayan Bank, Karmasangsthan Bank

>8,200 pick-up points
India Account Credit All India banks nationwide 172 banks
Indonesia Account Credit All Indonesia banks nationwide 147 banks
Cash Pickup PT POS Indonesia
PT Bank Negara IndonesiaPegadaian

Toko Reguler Outlets

Alfa Mart

>14,500 pick-up points
Malaysia Account Credit All Malaysia banks nationwide 31 banks
Myanmar Cash Pickup Kanbawza Bank

Myanmar Citizen Bank
AGD Myanmar

>550 pick-up points
Pakistan Account Credit All Pakistan banks nationwide 38 banks
Cash Pickup National Bank of Pakistan

Muslim Commercial Bank

>2,260 pick-up points
Philippines Account Credit All Philippines banks nationwide 187 banks
Cash Pickup Metropolitan Bank

M Lhuillier Pawnshop

LBC Express

Palawan Pawnshop

Robinsons Department Store

Philippines Savings Bank

Globe GCash

RD Pawnshop

Cebuana Lhuillier

>11,200 pick-up points
Sri Lanka Account Credit All Sri Lanka banks nationwide 34 banks


Cash Pickup Bank of Ceylon

Hatton National Bank

Sampath Bank

>1,050 pick-up points
Thailand Account Credit All Thai banks nationwide 27 banks
Vietnam Account Credit All Vietnam banks nationwide 37 banks
Cash Pickup All Vietnam banks >2,500 pick-up points


By Harry