Review of Giga! SIM ONLY Plan
19/5/2019
Yesterday, we reported the latest SIM ONLY plan launched by Starhub. This morning, the net is set abuzz with netizens receiving their SIM cards on schedule.
For those of you who have missed the announcement, you can read it here
Some of our readers who have applied set time off to test out their new shiny SIM card this morning and afternoon. The package is simple enough which looks like this
Speedtest varies from 40 Mbps to 120 Mbps (depending on location). The same goes for Netflix speed test and speedcheck app.
Update 22/5/2019 : The 2 GB limit bug is resolved.
Update 21/5/2019 : It seems that speedtest and all other test like fast.com and speedcheck drops to approximately 1.5 Mbps after the first 2 GB of the day is consumed. This is not conclusive but at the moment we think that the speed is lowered for fair usage (perhaps an unwritten one).
Hopefully we are wrong and it is a misconfuration of the network.
Some users who own both Starhub and a Giga! SIM found that Giga! seems to be throttled heavily. A Starhub 4G can easily achieve 60 Mbps to 70 Mbps on Netflix Fast.com test. The speed is worse than a 3G Network can offer (probably after first 2 GB of the day is consumed).
If you recall, some of the MVNOs e.g. Zero1, MyRepublic they do give you decent high 4G+ speeds but once you exceed the allocation, it will drop below 1 Mbps.
As this is a pretty new setup, I think it is fair to give it some time to iron out issues. We will continue to monitor and check for further updates.
[nextpage title=”Speedtest, Netflix, Cell info”]
Network Cell Info, speedtest, Netflix Speed, Speedcheck app
Update 22/5/2019 The 2 GB limit is a a bug is resolved. You can surf at full speed.
After the first 2 GB is consumed for the day, it drops to 1 to 1.5 Mbps.
The speedtest app will show the meter goes up to 2 mbps before settling at 1 to 1.5 Mbps.
We downloaded Firefox app and the network meter show 1.6 Mbps
Catch more updates at https://www.facebook.com/ocworkbench
[nextpage title=”Q&A”]
Here are some Questions raised by readers, we asked Starhub and they have responded :
Q1 What happens when they exceed 25GB. Is it unlimited at slow speed ?
Q2 If they exceed 1000 minutes of calls or sms what happens ?
Q3 Does giga support HD voice ?
#1 & #2
Ans: With our Rock ‘n’ Rollover data which lets customers roll over up to 25GB of unused data from their giga plan, it won’t be easy for them to exceed their data allocation. We also recommend that users customize their data usage alerts in the giga app at the ‘My data usage’ section, to keep track of their usage and avoid any unhappy moments.
If customers use up the data, mins or SMS in their plan before the next renewal date:
For data: They won’t be able to access data. But they can simply stack on our Data packs to continue using data
For voice calls: They won’t be able to make any outgoing calls, but they’ll continue to receive incoming calls for FREE
For SMS: They won’t be able to send any outgoing SMSes, but they’ll continue to receive incoming SMSes for FREE
#3. Does giga support HD voice
Ans: We currently do not offer HD voice , certainly, something we will consider as we move forward. It also does not support VoLTE.