Zyxel Networks’ firewalls receive Cha mpion ranking in latest techconsult security survey

Research based on real user experiences underlines the user-friendliness, reliability, and functionality of Zyxel Networks‘ products that deliver enterprise performance at SMB prices

Hsinchu, Taiwan — Zyxel Networks, a leader in delivering secure, AI-powered cloud networking solutions, today announced its firewall solutions have been awarded Champion status in the latest Professional User Ratings (PUR) survey covering security solutions from techconsult – the renowned independent German research and analysis organization, and part of the Heise Group.

More than 3,500 security experts from user organizations took part in techconsult’s Professional User Rating: Security Solutions 2024 survey. They were asked to rate products and services in a number of areas, with vendors subsequently ranked on the basis of their Solution/Technology Excellence and Company Excellence. Zyxel Networks was one of only eight vendors to achieve the top ‘Champion’ status, having received the highest overall Solution/Technology Excellence rating and the fourth-highest Company Excellence ranking.

Zyxel Networks’ firewalls were rated highly for their user-friendliness and reliability and also received high marks for overall functionality and compliance. The Zyxel Networks product portfolio was ranked as one of the best and users also gave high marks for the support and technical competency of Zyxel Networks’ consultants and partners, and its continuous product improvement.

Ken Tsai, Vice President of Zyxel Networks’ Gateway Strategic Business Unit stated: “The techconsult survey is highly significant as it provides an independent perspective, based on real user experiences, of the effectiveness of security solutions and the service provided by a vendor. The latest PUR Security Solutions 2024 survey puts Zyxel Networks and its firewall solutions amongst the very best – both in terms of the protection we provide for networks and the high levels of service we deliver to our partners and customers. It’s a powerful endorsement of Zyxel Networks’ ability to innovate and deliver enterprise performance and features at SMB prices. We believe that we have one of the best and most effective product ranges in the industry and these results back that up.”

To illustrate the results of its research, techconsult places vendors within a ‘PUR diamond’ that shows where each vendor is ranked according to customer ratings of its products and services. The thorough evaluation is carried out using both cross-solution and solution-specific criteria that explore functional areas, including performance, functionality, user-friendliness and user satisfaction. Manufacturers for which a sufficient number of positive interviews are received are included. The latest techconsult PUR diamond for security includes 22 vendors.

Raphael Napieralski, analyst at techconsult, explains: “Firewall solutions are an important part of ensuring the IT security of any company. In addition to technical aspects that guarantee security today and in the future, user-friendliness also plays an increasingly crucial role. What may once have been a bonus point is now absolute standard in user perception. Users expect a solution that is easy and intuitive to use and reject complex solutions.

“Zyxel Networks combines the highest security standards and high user-friendliness and achieves the award as a champion. A very high product loyalty and recommendation rate underpin Zyxel Networks’ strong overall results and illustrate its strong focus on the satisfaction of its customers.”