Voice calls

VoLTE

On Xiaomi phones, you can enable VoLTE using this command, just key in a the dial pad and dial *#*#86583#*#*

All three phones Huawei Nova 3, Xiaomi Mimax 2 and Samsung Galaxy Note 8 supports VoLTE.

Although VoLTE is enabled, tester is unable to make any voice calls. Making calls to the TPG numbers from other telco or fixed line failed too.

Update: TPG to TPG calls work but any outgoing or incoming calls from other telcos don’t. TPG to TPG voice calls work on Huawei Nova 3i and Xiaomi MiMax2., Redmi 5 plus. Tester can’t get it to work on the Samsung Galaxy Note 8 and Oppo R17Pro.

Here are a list of phone models that work with TPG’s VoLTE.

Officially supported

Huawei Nova 3i
Samsung S9 / S9+
Honor 10 Lite

Others that work

Xiaomi Redmi 5 Plus
Xiaomi MiMax 2
Xiaomi Redmi Note 4 Qualcomm (regional setting to Malaysia)
Xiaomi Redmi Note 5
Xiaomi Mi A1 (Do not upgrade to Android PIE)
Xiaomi Mi A2 Lite (Do not upgrade to Android PIE)
Xiaomi Pocophone F1
Samsung A7
Samsung S9+ (With Jan 2019 firmware non telco set, update 26/1/2019)
ASUS Zenfone 4
One Plus 6T (with modifications – see FB group user posting
Redmi Note 7 (updated 3rd Feb 2019)

For more updates, please visit our telco Facebook grp.

*Most of the XIaomi/Redmi smartphones with Snapdragon should work after entering code *#*#86583#*#* , you should receive a SMS notification that your phone can now use TPG’s VoLTE Voice to make voice calls.

 

The following devices do not work with VoLTE as yet.

Oppo R17 Pro
Pixel 3 / 3 XL
Samsung S9
Apple iPhone (all series)
Huawei Mate 10
Huawei Mate 9
LG G7+ ThinQ

Update on 8 Jan 2018: Voice calls to Fixed Line e.g. banks work but calling home fixed line doesn’t. Calling to mobile numbers do not work at this moment. e.g 62255225 (CITIBANK), 65427788 (Weather Forecast).. Calling to MyRepublic fixed line works.

Update on 26/1/2019 : Voice calls and SMS to and from M1 networks (except Fibre fixed line) works with TPG. To date, TPG voice calls can receive calls or make calls to 

  1. Starhub/MyRep/VivoBee lines
  2. M1/circlelife/pldt mobile lines

Singtel/zero1/zeromobile numbers are still unreachable when called using TPG VoLTE (except Singtel fixed line 6 series numbers).

Update on 28 Jan 2019

Voice calls to and from TPG to Singtel/Zero1 works. SMS fails. Calls to Fixed line 6 series number of M1 Fibre broadband still couldn’t work.

15 thoughts on “Review of Singapore’s 4th telco TPG LTE network”
  1. Some tips I can share for xiaomi user who are unable to use VoLTE even after dialing *#*#86583#*#* and even switching VoLTE on
    Go to APN setting and add this
    Name: ims
    APN: ims
    APN Type: ims
    do not change APN protocol
    It Works on my mum’s Redmi 4A when I test TPG SIM in her phone,got VOLTE Icon after setting it and calling another phone to test, the other phone ring.
    Heard from one post on the miui forum about VoLTE in singapore

    http://en.miui.com/forum.php?mod=viewthread&tid=475460&page=1#pid13588733

  2. Hope you can help me out. I am registering for the free SIM card for 1st 200,000
    I have passed the 1st page uploading NRIC/FIN document, the next page has a problem and not able to proceed..

    Mobile Service
    TPG does not currently support Number Porting. Porting will be made available in the future.
    I agree to get a new mobile number from TPG
    Select your preferred number
    Select your preferred number *
    Error occur when retrieving number.
    Please select a number.
    Not able to proceed from here..

      1. For the time being, if are interested, you can contact any friends that has applied 4 cards to lend one to you if they are willing.

    1. I think their server is overloaded. THey have temporarily closed applications.
      Perhaps you want to check http://www.tpgmobile.sg regularly and other FB pages for updates
      when they start accepting applications again.. It is really fastest fingers fast.

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