Review of Changi Mobile MVNO

ByPaul S

Jul 5, 2021 #changi go, #changi mobile

Changi Mobile is the latest MVNO that joins the crowded MVNO space in Singapore. While the market seems saturated with the number of MVNOs, we are seeing higher mobile penetration rates e.g. more people are holding multiple lines, e.g. data lines.

Last week, Changi Mobile has started accepted registrations online on their website or app. The process is very straightforward. You can choose to port in your old number of choose a new one. Verification of identity is through Singpass. It just took me less than 5 minutes to complete the registration.

Changi Mobile joins the MVNO war with 4 plans starting from $8, runs on M1 network

We received the SIM today. The SIM comes in a 3 in 1 SIM format. It also comes with a SIM slot pin for you to eject the SIM tray of your phone. (just in case you lose it).

After downloaded the Changi Go App and activated the SIM card. We were able to view the data, talkime and sms usage. Initially, when we tried to activate the SIM, there seems to be a software bug which forbids us to view the usage. This was resolved pretty quickly by contacting them via facebook messenger.

Similar to most M1 MVNOs, it supports VoLTE. It also supports VoWIFI.

In this app, you can also buy more data, talktime, sms or roaming data. You can check out the various pricing in the gallery below.

changi-go-idd-purchase

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As the Changi Mobile runs on the M1 infrastructure, we have a rough idea how it will perform. It is important to note that speeds are depedent on location, timing, number of users connecting etc. We saw 4G+ running a 2CA of B3 + B7. The test is done near the windows.

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When there is competition, every player will try to improve their pricing structure and services to compete with one another. Although Changi Mobile isn’t the cheapest MVNO available, it goes the extra mile in providing a 24 hrs support through social media and operator support (via phone number). good support system. I was quite surprised when I can get someone to look into some technical issues around midnight.

Changi mobile did not seem to throttle the speed. Things might change over time though.

As for 5G, it seems that M1 lock out all MVNOs. If you read our site, you probably read that we had some luck connecting 5G NSA on the Gorilla Mobile,

This SIM only plan (free from contract) allows you to change your mobile plan (upgrade or downgrade) anytime. You can also add more data, talktime and SMS anytime. You can also SAVE any unused data to be roll over for use in the next month.

All plans comes with free incoming call, free incoming SMS, free Caller ID, free SIM delivery and there is no Activation fee. *Free 1 mth data roll over is valid till 31 DEC 2021.

I personally think the S$8 plan is attractive for low usage users like students and the senior citizens including NSFs. It is a good move to attract this large customer base which was rather neglected by other MVNOs.

Other review of MNOs/MVNOs

Singtel 5G NSA

M1 5G NSA

TPG

Gorilla Mobile (M1)

Changi Mobile (M1)

MyRepublic (M1/Starhub)

ViViFi (Singtel)

Grid Mobile (Singtel)

Zero1 (Singtel)

Gomo (Singtel)

RedONE (Starhub)